With Dr.BPO supporting both ends of your practice,
you’ll have increased revenue, improved profitability, lower stress, and more time for quality patient care!

Dr.BPO offers the private optometric practice a turnkey service that will assure it runs like an efficient business allowing for greater revenue and growth. With comprehensive professional, yet low-cost, support for both ends of the practice, our clients find they have more time to serve patients, more appointments, more checkouts, increased revenue, improved profitability, lower stress, and better professional relationships.

 

SERVICES

INBOUND PHONE SUPPORT

  • Full-time total inbound phone support
  • Full appointment book management
  • Triage processing
  • Cloud based phone system with IVR

OUTBOUND PHONE SUPPORT

  • Acquiring referrals
  • Appointment confirmation/reminders
  • Idle patient recall
  • Insurance based patient outreach calls
  • Patient call backs
  • Patient late/no-show follow-up
  • Patient satisfaction surveys
  • Unused insurance calling projects
  • Custom calls/Projects

AVAILABLE WHEN NOT ON PHONE

  • Revenue cycle management:
  • Charge capture
  • Claim submission
  • Coding o Patient collections
  • Remittance processing
  • 3rd party follow-up
  • Insurance verification and pre-authorization

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Elite Diva Discount

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