Discover the CEO of YOU™ – Transition From Patient Engagement To Patient Partnership

I’ve found that there are essentially five things you can do to develop strong partnerships with your patients, thereby having a more productive and satisfying relationship with them.
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Should Optometrist Agree to Refund Patient Fees?

Returning money to patients may be a new trend, one that’s simply a twist on the common business practice of providing a “money-back guarantee.” For years, this approach has been used in the retail and service industries, and there are some indications it’s taking root in healthcare. What should ODs do? Should Optometrist Agree to Refund Patient Fees?

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